Returns and Refund Policy
We want you to be completely satisfied with your purchases, and what's more so do the fine people who have made them. Please let us know if you are not entirely satisfied with our products or our service, so that we can rectify the situation.
For full terms and conditions go here
If you have purchased a pedal or effect, tried it, found its not for you and want to change your mind you can return anything bought from joespedals.com. We'll be happy to refund or exchange a product providing it's in fully re-saleable condition. ie not scuffed, scratched or tampered with in any way. Returns should be made within 60 days of the date of receipt and we will refund your money for the item, this does not include dispatch postal charges or return postal charges.
If the product returned is not in fully re-saleable condition or the packaging is damaged, we do reserve the right to refuse a refund on the item, or deduct up to 30% of the original selling price from the refund amount. This does not affect your statutory rights.
For faulty or items that arrive damaged we, will either replace, refund or allow you credit for the full amount including all shipping charges when returning the item to us.
Any questions on this? let me know.
Joe's Pedals ltd. 115 Chancellors Way, Exeter, Devon. Company no: 07328535
We accept these cards (if you are shopping outside the UK, place your order and your card company will convert the transaction to your own currency.)